• Products eligible for return, can be returned within 7 days.
• In the unlikely event that your merchandise arrives damaged, you should email us a photo (support@sapnaskalanjali.com) of the damaged product within 48 hours of receiving your order.
• Customized products are not eligible for returns.
• Once your return request is received and approved, we will arrange for a return pick up at an agreed upon time.
• Once your return has been authorized, we’d be happy to process your refund. You can choose to receive the refund in the same payment mode that you placed your order.
• We aim to process all returns within one (1) week. If you have any questions about your return, feel free to reach out on support@sapnaskalanjali.com
• All returns are subject to the discretion of Sapna’s Kalanjali.
